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Pharmacy Services

As of December 1, 2017, AmeriHealth Caritas Iowa’s contract with the IA Health Link program has ended, and we are no longer providing point of sale (POS) pharmacy services to members. Current IA Health Link members with general questions about obtaining pharmacy services or care should contact the Iowa Medicaid Enterprise’s Member Services at 1-800-338-8366.

Providers continuing to do business with AmeriHealth Caritas Iowa for retroactive prior authorizations or claims for dates of service on or before November 30, 2017 can refer to the information listed below.


  • Iowa Medicaid Enterprise (IME) formulary
    AmeriHealth Caritas Iowa uses the Iowa Medicaid Enterprise (IME) drug formulary. Use the formulary to find a covered medicine.
  • Over-the-counter medications.
    AmeriHealth Caritas Iowa covers certain over-the-counter medications. Find out more.
  • Pharmacy prior authorization.
    Some pharmacy services may require prior authorization.
  • Pharmacy copays.
    Some members may be responsible for copays for brand prescriptions.